In Bosnia, police work is done by a special force of about 2,500 gendarmes (armed police officers). These men are carefully chosen from the best in the Bosnian and Austrian military reserves. They are given good pay, pensions, and privileges, which help attract men with education, good judgment, and strong character.
This careful selection is important for one major reason: many Bosnians still fear the sight of a military uniform. Their painful memories of the Turkish soldiers, who were often cruel and corrupt, make them suspicious of anyone in authority. So, for the Austrian government to gain the trust of the people, they needed police officers who could behave very differently from the past.
Police with Many Roles
The Bosnian police force is divided into small groups of eight to ten officers, each led by a sergeant. These squads are spread across the country, working in towns and villages of every size. But unlike typical police forces, these officers have many unusual duties.
In addition to keeping the peace, investigating crimes, and making arrests, they also serve as:
Health officers, Animal doctors (veterinarians), Legal advisors, Teachers of farming and crafts
One officer jokingly called them “maids of all work,” because they help people with almost every part of daily life.
Helping the Community in Every Way
These police officers act more like community helpers than law enforcers. For example:
If a farmer loses his job, he asks the local policeman for help, who often knows where work is available.
If a poor woman needs seeds for her garden, the policeman contacts the agriculture department to send her some.
When someone is sick, the policeman brings medicine from the police dispensary.
If a cow or horse gets sick, the officer gives treatment advice.
If there is a wedding, funeral, or new house being built, the policeman often leads or organizes the event, no matter the religion of the people involved—Muslim, Catholic, Protestant, or Orthodox.
Earning the People’s Trust
This close involvement in daily life makes the police trusted figures in Bosnian communities. They are not just seen as law officers, but as protectors, helpers, and guides. This kind of paternal care has helped Austrians gain support from Bosnians over time Sofia Sightseeing.
The difference between the Austrian police and the former Turkish officers is huge. Under Turkish rule, the police were often feared, because they acted like thieves or worse. In contrast, today’s officers are welcomed and respected.
A Successful System of Reform
By creating a police force that serves the public in many ways, the Austrian government has managed to win over the Bosnian people. What was once a symbol of fear—the uniform—has now become a symbol of help and hope. The success of this system lies in trust, usefulness, and a deep understanding of the people’s daily needs.
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